IONOS AI Receptionist

Never miss a business call again – even after hours

  • Makes appointments, gives advice, forwards calls
  • Picks up immediately, day and night
  • Can be seamlessly integrated into existing systems
  • Test free of charge

An AI receptionist for every need, flexible and customisable

Start commitment free with our 30-day money-back guarantee.
All packages include:

AI assistant phone number included

Call history and email summaries

Customisable phone assistant

Secure and reliable data protection

Test for 1 month free

Your AI phone assistant comes with its own dedicated number so customers can reach it instantly.

Keep track of the number, duration, and content of your calls, with automatic summaries sent by email.

Personalise the greeting, language, call routing and responses to match your business.

Your information stays in your hands with strong encryption and strict security standards.

Test risk-free – cancel free of charge within 30 days.

All packages include:
AI assistant phone number included Your AI phone assistant comes with its own dedicated number so customers can reach it instantly.
Call history and email summaries Keep track of the number, duration, and content of your calls, with automatic summaries sent by email.
Customisable phone assistant Personalise the greeting, language, call routing and responses to match your business.
Secure and reliable data protection Your information stays in your hands with strong encryption and strict security standards.
Test for 1 month free Test risk-free – cancel free of charge within 30 days.

Flex

Ideal for small teams with manageable call volumes

  • 30 calls included, then £0.49 per call
  • Website-integrated chat agent
    Chats are counted as half a call.
  • Call forwardingSeamlessly transfer calls to employees when needed.
  • SMS notificationsSend confirmations and reminders via SMS.
  • Multi-language supportHandle calls in English and more than 30 additional languages.

Flex Pro

For growing businesses with full phone support needs

  • 100 calls included, then £0.39 per call
  • Website-integrated chat agent
    Chats are counted as half a call.
  • Call forwardingSeamlessly transfer calls to employees when needed.
  • SMS notificationsSend confirmations and reminders via SMS.
  • Multi-language supportHandle calls in English and more than 30 additional languages.
  • Outbound callsThe AI Receptionist can proactively place calls on your behalf.
  • Appointment scheduling
Bestselling package

Unlimited

Maximum feature set for enterprise-level requirements

  • Unlimited calls
  • Website-integrated chat agent
    Chats are counted as half a call.
  • Call forwardingSeamlessly transfer calls to employees when needed.
  • SMS notificationsSend confirmations and reminders via SMS.
  • Multi-language supportHandle calls in English and more than 30 additional languages.
  • Outbound callsThe AI Receptionist can proactively place calls on your behalf.
  • Appointment scheduling

 All prices exclude VAT charged at 20%. VAT may be subject to change depending on your country of residence. Terms and conditions apply.

Only at IONOS

Step into AI with confidence

AI opens up new possibilities for your business. With IONOS, getting started is simpler than you'd expect.

Need help getting set up?

Our award-winning experts are available 24/7 by phone or chat, whenever you need them.

Always on, always helpful, always secure

Automatic call summaries

After every call, you’ll get an email with all the details, making it easy to follow up.

Custom forwarding

You're in control of where calls go. Set forwarding rules that work for your business.

IONOS AI built for real world businesses

Proven, ready-to-use AI that frees up your team's time and delivers results. Trusted by thousands.

Happier customers

Your AI receptionist is always on call, even at weekends and on public holidays, with no waiting time.

GDPR compliance

All data is processed in accordance with strict European data security standards.

Get started in seconds with IONOS AI

There’s absolutely no training or technical setup required.

Seamless interaction with your existing systems

Can be integrated into all common systems

  • Automatic setup: Your AI receptionist gets to know your company and your services based on your website. This enables it to answer customer enquiries independently.
  • Ready to go immediately, with calls to your existing telephone numbers forwarded to your AI receptionist.
  • Appointments are entered directly into your existing calendar system. Link Calendly or CAL.com with your calendar (e.g. Outlook, Google, Apple) so that the IONOS AI Receptionist can enter appointments directly in your calendar. It automatically recognises bookings and suggests suitable alternatives to your customers.
  • Call summaries are automatically sent to you after each call.
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    your number 1 in Germany and Europe

  • Europe's first and largest hostTrusted for 30+ years by over 6.5 million customers.
  • The first providersuccessful for 30 years
  • Award-winning supportRecognised for engagement and customer insight
  • Leading the way in hostingThe only provider listed on the Frankfurt Stock Exchange.
  • State-of-the-art data centresGet ultra-reliable Tier IV uptime, powered by 100% green energy.
  • 100% GDPR-compliantWe guarantee top data protection in line with EU regulations.
  • 24/7 expert supportOnly at IONOS: premium support round the clock, plus a personal consultant.
  • Fair & transparentEnjoy 30-day free trials and no hidden fees.

Only at IONOS

Your personal consultant

After you order, your personal consultant will guide and support you every step of the way.

24/7 expert support

Technical questions? Our award-winning experts are always available to help by phone, chat or email.

Your AI Receptionist – FAQ

What is the IONOS AI Receptionist?

The IONOS AI Receptionist is an intelligent call answering service designed to handle incoming calls 24/7. It answers instantly and engages in natural-sounding conversations to understand caller intent. By automating inquiries, the smart receptionist ensures your business remains reliable, accessible and professional around the clock.

How can the AI Receptionist make your daily business easier?

The AI phone assistant manages routine inquiries, allowing your team to focus on core tasks. It provides instant responses 24/7, captures detailed call summaries and ensures every caller experiences a professional service. By handling everyday interactions automatically, it keeps your business organised and responsive without adding extra work.

Will the AI Receptionist sound natural and professional?

The AI voice agent uses advanced voice technology to engage callers in human-like interactions, providing clear and precise responses. Designed to handle inquiries efficiently, it ensures every call is managed reliably and naturally, giving your customers a consistent and professional experience with your AI answering service.

Can the AI virtual receptionist handle more than one caller at once?

The AI virtual receptionist processes multiple inquiries simultaneously, ensuring every caller is answered promptly and professionally. Even during peak times, it keeps your business responsive and organised, providing an always-on, reliable call answering service so you never miss a customer.

How does the AI handle questions it cannot answer?

The AI answering solution supports custom forwarding rules. If an inquiry requires personal attention, the call can be routed to the appropriate contact. Otherwise, the system records a detailed call summary and sends it to you by email — so you stay informed and in control of every interaction.

Is technical knowledge required to set up the service?

The AI call agent is designed for intuitive use, allowing you to set up your AI phone answering service in just a few minutes without any IT skills. You can simply connect your website to automatically import business details or configure settings via the user-friendly dashboard to get started immediately.

Can I keep my existing phone number?

You can easily keep your current business number by setting up call forwarding to your new AI phone number. This allows you to continue using your established contact details while letting the AI handle your calls.

Is the AI Receptionist secure?

The AI phone agent processes all customer data securely and in compliance with the GDPR. Designed as a reliable and trustworthy call answering solution, it guarantees maximum privacy and protection for your business communications.

Couldn't find what you're looking for?

We may still have the ideal solution for you

Make a great first impression automatically

The AI Receptionist answers calls naturally and professionally, even when you’re busy.
More appointments, more revenue

The AI schedules appointments, follows up with interested customers and helps turn inquiries into real orders.

No more hold times

The IONOS AI Receptionist answers multiple calls at the same time, so your customers never have to wait.

Never miss a call

Answer calls 24/7, help customers instantly, and give your team reliable support.