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AI Receptionist

Never miss a business call again – even after hours

  • Available 24/7
  • Books appointments, gives advice, forwards calls
  • Sovereign and secure data transmission

Make a great first impression automatically

The AI Receptionist answers calls naturally and professionally, even when you’re busy.
No missed calls or lost orders

Your AI Receptionist is there when you can't be. It makes sure every enquiry gets through, even at 10 pm.

Grow without hiring

Whether it's appointments or orders, your AI Receptionist handles every call, without you needing to fill a single new position.

More focus, fewer interruptions

Your AI Receptionist filters, forwards and answers. You only take calls when you're really needed.

No missed calls or lost orders

Your AI Receptionist is there when you can't be. It makes sure every enquiry gets through, even at 10 pm.

Grow without hiring

Whether it's appointments or orders, your AI Receptionist handles every call, without you needing to fill a single new position.

More focus, fewer interruptions

Your AI Receptionist filters, forwards and answers. You only take calls when you're really needed.

Say goodbye to hold music and staffing costs

Your AI Receptionist works around the clock for a fraction of the cost.
AI Phone Receptionist
Works when you can't.
  • Fully customisable voice and more
  • Available 24/7 so you never miss a call
  • Call history and summary after every call
  • 1 month free trial

This is business when every call gets answered

Try AI live

Try the IONOS AI receptionist – live over the phone

One call is all it takes – experience how naturally and professionally the AI receptionist handles a conversation.

Call now for free and speak directly with the AI receptionist.

07447 199 172
Start taking calls in 5 minutes

Keep your existing number – just forward it to the AI Receptionist in a few clicks. No need to change providers.

Choose a name, voice, and call scenarios that sound like your brand. Script it in your own words, no tech skills required.

Your AI Receptionist handles every call around the clock. Every conversation is logged, so you can respond whenever works for you.

An AI receptionist for every need, flexible and customisable

Start commitment free with our 30-day money-back guarantee.
All packages include:

Dedicated phone number

Call history and email summaries

Customisation options

Secure and reliable data protection

1 month free trial

Your AI Receptionist comes with its own dedicated number so customers can reach it instantly.

Keep track of the number, duration, and content of your calls, with automatic summaries sent by email.

Personalise the greeting, language, call routing and responses to match your business.

Your information stays in your hands with strong encryption and strict security standards.

Test risk-free – cancel free of charge within 1 month.

All packages include:
Dedicated phone number Your AI Receptionist comes with its own dedicated number so customers can reach it instantly.
Call history and email summaries Keep track of the number, duration, and content of your calls, with automatic summaries sent by email.
Customisation options Personalise the greeting, language, call routing and responses to match your business.
Secure and reliable data protection Your information stays in your hands with strong encryption and strict security standards.
1 month free trial Test risk-free – cancel free of charge within 1 month.

Flex

Ideal for small teams with manageable call volumes

  • 30 calls included, then £0.49 per call
  • Website-integrated chat agent
    Chats are counted as half a call.
  • Call forwardingSeamlessly transfer calls to employees when needed.
  • SMS notificationsSend confirmations and reminders via SMS.
  • Multi-language supportHandle calls in English and more than 30 additional languages.

Flex Pro

For growing businesses with full phone support needs

  • 100 calls included, then £0.39 per call
  • Website-integrated chat agent
    Chats are counted as half a call.
  • Call forwardingSeamlessly transfer calls to employees when needed.
  • SMS notificationsSend confirmations and reminders via SMS.
  • Multi-language supportHandle calls in English and more than 30 additional languages.
  • Outbound callsThe AI Receptionist can proactively place calls on your behalf.
  • Appointment scheduling
Bestselling package

Unlimited

Maximum feature set for enterprise-level requirements

  • Unlimited calls
  • Website-integrated chat agent
    Chats are counted as half a call.
  • Call forwardingSeamlessly transfer calls to employees when needed.
  • SMS notificationsSend confirmations and reminders via SMS.
  • Multi-language supportHandle calls in English and more than 30 additional languages.
  • Outbound callsThe AI Receptionist can proactively place calls on your behalf.
  • Appointment scheduling

 All prices exclude VAT charged at 20%. VAT may be subject to change depending on your country of residence. Terms and conditions apply.

Only at IONOS

Step into AI with confidence

AI opens up new possibilities for your business. With IONOS, getting started is simpler than you'd expect.

Need help getting set up?

Our award-winning experts are available 24/7 by phone or chat, whenever you need them.
  • your number 1 in Germany and Europe

  • Europe's first and largest hostTrusted for 30+ years by around 7 million customers.
  • The first providersuccessful for 30 years
  • Award-winning supportRecognised for engagement and customer insight
  • Leading the way in hostingThe only provider listed on the Frankfurt Stock Exchange.
  • State-of-the-art data centresGet ultra-reliable Tier IV uptime, powered by 100% green energy.
  • 100% GDPR-compliantWe guarantee top data protection in line with EU regulations.
  • 24/7 expert supportOnly at IONOS: premium support round the clock, plus a personal consultant.
  • Fair & transparentEnjoy 1 month free trials and no hidden fees.

Only at IONOS

Your personal consultant

With IONOS, you benefit from the latest AI. At the same time, after placing your order, your personal consultant on hand — someone who knows you and provides expert advice whenever you need it.

24/7 expert support

Technical questions? Our award-winning experts are always available to help by phone, chat or email.

Your AI Receptionist – FAQ

What is the IONOS AI Receptionist?

The IONOS AI Receptionist is an intelligent call answering service designed to handle incoming calls 24/7. It answers instantly and engages in natural-sounding conversations to understand caller intent. By automating inquiries, the smart receptionist ensures your business remains reliable, accessible and professional around the clock.

How can the AI Receptionist make your daily business easier?

The AI phone assistant manages routine inquiries, allowing your team to focus on core tasks. It provides instant responses 24/7, captures detailed call summaries and ensures every caller experiences a professional service. By handling everyday interactions automatically, it keeps your business organised and responsive without adding extra work.

Will the AI Receptionist sound natural and professional?

The AI voice agent uses advanced voice technology to engage callers in human-like interactions, providing clear and precise responses. Designed to handle inquiries efficiently, it ensures every call is managed reliably and naturally, giving your customers a consistent and professional experience with your AI answering service.

Can the AI virtual receptionist handle more than one caller at once?

The AI virtual receptionist processes multiple inquiries simultaneously, ensuring every caller is answered promptly and professionally. Even during peak times, it keeps your business responsive and organised, providing an always-on, reliable call answering service so you never miss a customer.

How does the AI handle questions it cannot answer?

The AI answering solution supports custom forwarding rules. If an inquiry requires personal attention, the call can be routed to the appropriate contact. Otherwise, the system records a detailed call summary and sends it to you by email — so you stay informed and in control of every interaction.

Is technical knowledge required to set up the service?

The AI call agent is designed for intuitive use, allowing you to set up your AI phone answering service in just a few minutes without any IT skills. You can simply connect your website to automatically import business details or configure settings via the user-friendly dashboard to get started immediately.

Can I keep my existing phone number?

You can easily keep your current business number by setting up call forwarding to your new AI phone number. This allows you to continue using your established contact details while letting the AI handle your calls.

Is the AI Receptionist secure?

The AI phone agent processes all customer data securely and in compliance with the GDPR. Designed as a reliable and trustworthy call answering solution, it guarantees maximum privacy and protection for your business communications.

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